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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status: 
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Posted: 03/November/2006 at 16:16 | IP Logged | 
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Dear 1PlanHost,
today I received this amazing email from you:
1PlanHost wrote:
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This is a reminder that your payment for web hosting or related services with 1PlanHost.com will be due within the next 24 hours. To avoid any interuption in service to your web site please make your payment today. If you are experiencing any difficulties in making your web hosting payment please contact us to make payment arrangements. We thank you in advance for your continued business.
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The only chance to avoid the interuption of your 'services' is to run away from you, to leave to most incompetent and ignorant hosting company I know of as fast as possible.
Our website has been entirely down for months(!!) this year, you have not solved any tickets, you have not even replied to any tickets but you have deleted every ticket without even locking into it, you did not answer any phone calls, you have ignored every email, you have shut down webservers and SQL servers at will, you left the HELM control panel inaccessible for weeks, you have deleted our website without having a current backup, you have changed IP addresses without letting us know, you have uninstalled crucial server components without any notice and today, after two months of absolute silence from your side you want me to pay a bill?
This has to be a joke.
I want a refund. A refund for an uptime that was 70% at the most this year. I want a refund for the approximately 150 hours of work I had because of you. I want a refund for the SQL server I had to set up because yours was down. I want a refund for the money our members had to pay in order leave 1PlanHost and to buy better webspace. I want a refund for the time our members wasted when trying to access our site while it was down. I want a refund for all the services we paid for but never got.
Please reply here, I am sure our members are highly interested in what you have got to say.
And read any of those links when you are interested to hear what others have to say about your company, 1PlanHost: http://www.google.com/search?q=1planhost+review
sfd19's random quote_______________
Promise a lot and give even more.
--- Anthony J. D'Angelo, The College Blue Book ---
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 03/November/2006 at 16:25 | IP Logged |
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I have replied to 1Planhosts email with just a link to this topic, and I will do so in the future. If any SfD member wants to post his opinion here, please do so but remain civil.
sfd19's random quote_______________
Unquestionably, there is progress. The average American now pays out twice as much in taxes as he formerly got in wages.
--- H. L. Mencken ---
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Mongo
Bigger than the Beatles
(Troll Task Force)
Mongo only pawn in game of life
Joined: 30/September/2004
Location: United States
Posts: 3467
Online Status:
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| Posted: 03/November/2006 at 16:34 | IP Logged |
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sfd19 wrote:
| And read any of those links when you are interested to hear what others have to say about your company, 1PlanHost: |
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At least they are true to form. Seems they send this reminder to all of those that jumped ship by all the complaints I have read.
I was just wondering when you would get one. 
Edited by Mongo on 03/November/2006 at 16:34
__________________
I carry a gun, 'cause a cop is too heavy. When seconds count, the cops are just minutes away.
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odin
Bigger than the Beatles
(Troll Task Force)
Owner of the only deleted Topic
Joined: 25/July/2005
Location: United Kingdom
Posts: 7482
Online Status:
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| Posted: 03/November/2006 at 17:38 | IP Logged |
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1Planhosts the joke company, better try pluming instead as you might be good at that!
__________________
Keep your head down, if you see any of those evangelists.
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 04/November/2006 at 13:11 | IP Logged |
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New mail from 1PlanHost:
1PlanHost wrote:
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This is a reminder that your payment for services is DUE TODAY. If you are experiencing any difficulties in making your web hosting payment please contact us to make payment arrangements.
To avoid interuption of services we must receive your payment within the next six days. On the 7th day after payment is past due we will have to suspend any services that are past due. The account will remain suspended until payment is received and cancelled on the 15th day of remaining past due. All web site files and emails will be deleted on the 15th day past due so your immeadiate attention is requested. We would prefer not to suspend your web site service and value your continued business so please make you payment today.
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I am wondering how you can suspend a web site that has been down since the beginning of september?
Well, I opened a support ticket at 1PlanHosts helpdesk:
Guess what? 1PlanHost did not delete that ticket immediately, bit 2 hours later it looks like this:
The new ticket I opened right now looks like this:
sfd19's random quote_______________
The time has come for all good men to rise above principle.
--- Huey Long ---
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odin
Bigger than the Beatles
(Troll Task Force)
Owner of the only deleted Topic
Joined: 25/July/2005
Location: United Kingdom
Posts: 7482
Online Status:
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| Posted: 04/November/2006 at 15:38 | IP Logged |
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sfd19 wrote:
| The new ticket I opened right now looks like this: |
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sorry SFD, but I have to laugh. 
__________________
Keep your head down, if you see any of those evangelists.
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odin
Bigger than the Beatles
(Troll Task Force)
Owner of the only deleted Topic
Joined: 25/July/2005
Location: United Kingdom
Posts: 7482
Online Status:
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| Posted: 04/November/2006 at 15:40 | IP Logged |
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sfd19 wrote:
| Delusions of grandeur make me feel a lot better about myself. |
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Did you get this one from 1planhost?
__________________
Keep your head down, if you see any of those evangelists.
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 04/November/2006 at 20:44 | IP Logged |
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Since our tickets get replaced with somebody elses ticket I found this to be good way to inform the remaining 1PlanHost customers about what is going on.
By tomorrow SfD will have thousands of open tickets (360 per hour), the content gets hopefully read by other 1PlanHost customers.
SfD ticket at 1PlanHost wrote:
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@1PlanHost: I am trying to cancel our account since more than 2 months and I am never ever getting any reply! So would you finally reply to this ticket instead of deleting them all the time and sending me payment reminders for services that you don't provide????
Also I expect a refund for the disastrous services that 1planhost AKA webhostplus provided this year. An ongoing fiasco! A downtime of more than 2 MONTHS must be a record in hosting business!
In case you're unable to reply via email because your mail-server got screwed up again or some of the other zillion issues you're having since April this year (but never solved them or informed your customers about them) feel free to reply here: http://www.studentsfordemocracy.net/sfd/forum/forum_posts.asp?TID=70068
@ unknown 1planhost customer: Are you wondering about this ticket? Well, the 1PlanHost ticket system is screwed up, like everything else here! You get my tickets and I get yours!
Read here: http://www.studentsfordemocracy.net/sfd/forum/forum_posts.asp?TID=70068
and run away from 1PlanHost! As fast as possible, seriously! Do not pay any bills, cancel any Paypal transfers and remove any credit card informations from your profile immediately.
When you are nor sure why then read any of those reviews here, they are all saying the same: RUN!!
http://www.google.com/search?q=1planhost+review
Btw, do you even know that 1PlanHost doesn't exist anymore? That you are giving your money to WebHostPlus without knowing it?
Another link you should consider reading: http://www.whplawsuit.com/ (Remind you that 1PlanHost = WebHostPlus!)
Feel free to share your experiences and questions here: http://www.studentsfordemocracy.net/sfd/forum/forum_posts.asp?TID=70068
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sfd19's random quote_______________
Many attempts to communicate are nullified by saying too much.
--- Robert Greenleaf ---
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 05/November/2006 at 07:13 | IP Logged |
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The consequence of 1PlanHosts ticket system being one big mess is this:
I can read other customers Frontpage/Control Panel/Shopping Cart/Email passwords just by opening my tickets. I hope these guys get sued.
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sfd19's random quote_______________
Nothing in life is static; it either gets better, or it gets worse.
--- Lloyd Dobens and Clare Crawford-Mason, Thinking About Quality ---
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odin
Bigger than the Beatles
(Troll Task Force)
Owner of the only deleted Topic
Joined: 25/July/2005
Location: United Kingdom
Posts: 7482
Online Status:
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| Posted: 05/November/2006 at 07:57 | IP Logged |
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sfd19 wrote:
| I can read other customers Frontpage/Control Panel/Shopping Cart/Email passwords just by opening my tickets. I hope these guys get sued. |
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What a pack of wankers!
__________________
Keep your head down, if you see any of those evangelists.
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 06/November/2006 at 16:39 | IP Logged |
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More than 4000 SfD Tickets have been submitted to the 1Planhost Support department until yesterday afternoon. No reaction yet, but 1Planhost is entirely down now.
Hopefully some of their customers had the chance to read one of these tickets and ran away from that rip-off company.
sfd19's random quote_______________
It's so much more friendly with two.
--- Piglet, Pooh's Little Instruction Book, inspired by A. A. Milne ---
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 09/November/2006 at 14:18 | IP Logged |
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1PlanHost is up again since 48 hours. Number of replies to my 4000 tickets: 0
Absolutely no reaction.
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Nobody cares! Just start to post.
Sign up with Studentsfordemocracy - username and password is all you need
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sfd19's random quote_______________
The significant problems we face cannot be solved at the same level of thinking we were at when we created them.
--- Albert Einstein ---
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tude dog
Bigger than the Beatles
(Troll Task Force)
poor me, poor me, pour me another one
Joined: 13/February/2004
Location: United States
Posts: 5179
Online Status:
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| Posted: 09/November/2006 at 22:53 | IP Logged |
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Now I know the meaning of
Fly By Night
__________________
I don't make jokes. I just watch the government and report the facts. - Will Rogers
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PenguDaPenguin
Elite Member
BRB Church
Joined: 30/May/2004
Location: Australia
Posts: 2414
Online Status:
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| Posted: 18/December/2006 at 04:27 | IP Logged |
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You seen the testimonials on their website ?
1PlanHost wrote:
I recommend 1PlanHost to all our clients
Reliable Uptime, Fast Bandwidth, Great Tracking and
Admin Controls No hidden costs or fees I recommend 1PlanHost to all
our clients
Ron Haines
manta-2000.com
We've been using this hosting company from
Italy for more than 2 years with complex extranets and e-commerce
sites. We hope to use it for the next 10!
Massimiliano Mattei
Commercio Elettronico
You won't find a better host than 1planhost
I have been hosted by 1planhost for one year now. During this time I have had
the usual start up problems that any new webmaster is likely to encounter. Every
time I contacted 1planhost technical support I received immediate feedback that
my problem was being addressed. Funny thing was, somebody really was working on
MY problem. Within a few minutes I received a reply that resolved my issue. I
have even submitted questions to technical support late at night on weekends and
received a resolution within a few minutes. I really get the feeling this
company is working FOR ME! ...I have had several hosts in the past. None came
close to offering the value that I receive with 1planhost! 1planhost is by far
the best hosting service on the Net. ...I tell all my acquaintances "If you are
searching for a host quit searching! You won't find a better host than
1planhost." ... Thanks for the GREAT service !
Jim Spolerich
WindChimes Pavilion
4.5 rating on a 4.0 scale
I want to take this time and thank 1PlanHost for their wonderful service and
their unbelievable web site hosting package. I give them a 4.5 rating on a 4.0
scale. I really appreciate your service. All of the technicians I worked with
were very knowledgeable and prompt. This is my first ever web site and through
some of the tutorials I was able to understand and implement ASP. I still
working on the cosmetics, but with their tutorials I will be there soon.
Master Hall
www.pnatic.com |
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Link
???
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Monsieur l'abbé, I detest what you write, but I would give my life to make it possible for you to continue to write - Voltaire
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Mongo
Bigger than the Beatles
(Troll Task Force)
Mongo only pawn in game of life
Joined: 30/September/2004
Location: United States
Posts: 3467
Online Status:
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| Posted: 19/December/2006 at 19:35 | IP Logged |
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PenguDaPenguin wrote:
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I recommend 1PlanHost to all our clients
Reliable Uptime, Fast Bandwidth, Great Tracking and Admin Controls No hidden costs or fees I recommend 1PlanHost to all our clients
Ron Haines
manta-2000.com
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Check out this on his site.
http://www.manta-2000.com/important_info_about_1planhost.htm
No longer hosts with them. Wonder why?
Still hosts there, poor sucker. 
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__________________
I carry a gun, 'cause a cop is too heavy. When seconds count, the cops are just minutes away.
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sfd19
SfD admin
1planhost sucks! Worst host ever!
Joined: 23/July/2003
Location: Somewhere
Posts: 1977
Online Status:
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| Posted: 29/December/2006 at 05:57 | IP Logged |
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Worst hosting company ever wrote:
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Your account for web site hosting services with 1PlanHost.com is PAST DUE. We have not received your payment as of yesterday's due date.
If you are experiencing any difficulties in making your web hosting payment please contact us to make payment arrangements. If you are currently on an annual hosting account and wish to convert to a monthly billing cycle we can set that up for you if requested within the next 6 days.
To avoid interuption of services we must receive your payment within the next six days. On the 7th day after payment is past due we will have to suspend any services that are past due. The account will remain suspended until payment is received and cancelled on the 15th day of remaining past due. All web site files and emails will be deleted on the 15th day past due so your immeadiate attention is requested. We would prefer not to suspend your web site service and value your continued business so please make you payment today.
If you wish avoid future past due notices and/or service interuptions you may want to consider maintaining your credit card on file by selecting automatic recurring billing in the secure control panel. Doing so is safe and secure as all card information is encrypted with the highest encryption methods available today.
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Where is our money, 1PlanHost? Why are we not getting any money back? What about your 100% uptime guarantee?
http://www.1planhost.com/uptime.asp
Another 1PlanHost fairy tale:
1Planhosts propaganda department wrote:
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Our network and server engineers are highly skilled and experienced in the field. They love the challenge and thrive on keeping things running smoothly. While this may not be the perfect analogy, think about highly skilled police officers or Emergency Medical Technicians. When they receive a report from their dispatcher that an accident has occurred, do they sit around, drink coffee, and take their time responding? No way! They drive lightning fast to the scene and handle the situation as quickly as possible.
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If your engineers would be Emergency Medical Technicians your entire staff would crowd a prison, charged with homicide.
sfd19's random quote_______________
It is by the goodness of God that in our country we have those three unspeakably precious things: freedom of speech, freedom of conscience, and the prudence never to practice either.
--- Mark Twain ---
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Topic: Dear 1PlanHost aka WebHostPlus
